Privacy Policy

Effective Date: June 10, 2026

Purpose of This Privacy Policy

Perfect Clean Cleaning Services ("Company," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained from our customers, website visitors, and individuals who communicate with us. By using our services, website, or contacting us, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

• Personal Information: Full name, home or mailing address, email address, telephone number, service location address, payment information when applicable, and communication records between you and our company.
• Website and Technical Information: If you visit our website, we may automatically collect IP address, browser type, device information, website usage data, pages visited, and date and time of visits.
• Optional Information: You may voluntarily provide additional information related to cleaning preferences, special instructions, pets, access information, or scheduling requests.

How We Use Your Information

We use the information we collect to:

• Schedule and provide cleaning services
• Process payments and invoices
• Respond to inquiries and customer service requests
• Communicate appointment confirmations and reminders
• Improve our services and customer experience
• Maintain business records
• Comply with legal obligations
• Send promotional offers or updates when permitted by law

Text Messaging and Phone Communications

If you provide your mobile phone number, you consent to receive service-related calls and text messages regarding appointments, scheduling updates, estimates, invoices, and customer support.

You may opt out of promotional text messages at any time by replying "STOP." Mobile phone information and text message consent data will not be sold or shared with third parties for marketing purposes.

Sharing of Information

Perfect Clean Cleaning Services does not sell your personal information. We may share information only in the following circumstances: with employees or contractors who need the information to provide services, with payment processors for billing purposes, with service providers who assist with scheduling or business operations, when required by law, or to protect the rights, safety, or property of our company, employees, customers, or others.

Data Security and Retention

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. While we strive to protect your information, no method of electronic transmission or storage is completely secure. We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Depending on your state of residence, you may have rights regarding your personal information, including: request access to your personal information, request correction of inaccurate information, request deletion of personal information, or request information about how your data is used. To exercise these rights, please contact us.

Contact Information